How TPay works

A clear onboarding path designed to align with business operations.

Step by Step

The onboarding journey

Each step is designed to set your business up for reliable, controlled payment operations.

1
Step One

Structured Onboarding

We understand your payment use case and operational requirements. This ensures the solution is aligned to how your business actually works — not a generic setup.

2
Step Two

Operational Configuration

Collections and payout workflows are configured to align with your business process, reporting structure, and access requirements before any go-live.

3
Step Three

Controlled Go-Live

Launch with reporting and oversight in place. A controlled go-live ensures your team has visibility from day one and that operations run as expected.

4
Step Four

Ongoing Support

Operational support to ensure continuity. Our team remains available to assist as your business evolves and payment volumes or requirements change.

What we typically require

Documentation & due diligence

Company registration documents
Director and signatory details
Proof of banking
Overview of payment flows
Compliance and due diligence information
Operational use case description

Need Assistance? Find Quick Answers Right Here

Whether you have a question about features, pricing, integration, or anything else, our team is ready to help you get the answers you need—fast and reliably.